Ben Day
Here are some of the most common questions that we get asked about Crunchbuster vouchers:
What are
Crunchbuster vouchers?
Crunchbuster vouchers are discount vouchers (half price
or less) which you can buy at the discounted rate through this website. You can
then redeem their full value with our partner retailers.
Sounds great - but what's the catch?
We know our offers are unbelievable - but there is no catch. Our vouchers are genuine half price (or less) offers which can be redeemed as described on the purchase pages.
The voucher I want
says "Coming Soon" – when can I buy it?
We release new vouchers for sale at 08:00hrs on Friday mornings –
listen to the radio to hear details of release dates. We may release bonus vouchers at other times and change the release time without notice.
I've heard details
about a voucher on the radio, but it says "Coming Soon" here – why?
We tell you about offers which are coming soon for about
a week before they're available to buy to give as many listeners as possible
the chance to take advantage of our fantastic deals.
The voucher I want
says "Sold Out" – will you have any more available?
No – Crunchbuster vouchers are available in strictly
limited quantities – so when they're sold out, we won't be making any more
available for sale.
How will I receive
my voucher?
Once you've paid for your voucher using our Secure Online
payment system, you will see a link to download your Crunchbuster voucher in
PDF format. You can download the software required to view and print PDF format
files (Adobe Reader) free of charge here.
I can't download
my voucher, why?
Some anti-virus software, firewalls or internet browsers
are set to prevent the download of files such as PDF format files. We suggest
that you consult your individual software vendor's support service to enable
the download of such files.
I closed the link
to the voucher before downloading it, where can I find it?
When you purchase a voucher, we send you an email to the address
you entered at the time of purchase which contains the link to download your
voucher. If you're a VIP member, you’ll also be able to view your voucher
purchase history on the VIP Club home page.
Do I need to print
my voucher?
Most retailers ask you to print your voucher and present
it when buying their goods/services.
Are there any restrictions on using my voucher?
All Crunchbuster vouchers carry Terms & Conditions which are clearly displayed on each voucher, and on the purchase page at the time of buying your voucher.
How do I know your payment system is secure?
We process all payments through Secure Trading, the UK’s leading
online secure payment company who handle all of your credit card details and
process payments using 3-D Secure payment methods.
This doesn't answer my question - what should I do?
Please contact our Crunchbusters team through the Contact Us section.
